The greatest compliment that I can pay VincentStokes is that all representatives of their company were a pleasure to deal with and also that they displayed huge levels of empathy with the hospitals day-to-day business during the project period. I would have no hesitation in recommending them for similar projects and would definitely use their services as appropriate in the future.
Working with VincentStokes has enabled the council to deliver a high-quality facility in both its design and standard of fixtures, fittings and finishes. The standard of workmanship is excellent and the delivery of the project professionally managed. Constant communication with myself has led to this project being delivered on time and within budget.
Given the short lead-in VincentStokes had for the Liverpool scheme (for a client that they had not worked for before) it was a measure of their professional attitude towards our product that they achieved a delivery on time and on budget. The one area that impressed us throughout the project would be the on-site management which orchestrated the numerous Client Directs Yo! employ.
VincentStokes have worked very closely with our own managers to create a one-team approach. That’s not just in terms of clear and constant communication but also means that VincentStokes have responded quickly to any issues and been quick to come up with solutions or alter the planned work schedule to accommodate any operational requirements. The company understands our business and takes the same care over it as we do, which is why we’ve recommended them to other gym operators.
VincentStokes was recommended to us; I initially thought this was too good to be true. However, after working with their team I knew this was the company we had been looking for for all these years. Organised, and with a structured approach and very good communication, their fresh, pragmatic approach has meant that we have worked in partnership to produce a great club that opened on time and is exactly as we visualised it all those months ago.
As a customer of Vincent Stokes my aspirations have been met on all fronts – we are provided with a cost certainty that has minimised variations, and projects are delivered every time to the agreed programme.